This Refund Policy applies to all Services purchased from TraffLinks and should be read in conjunction with our Terms & Conditions.
TraffLinks guarantees delivery of the purchased Visitor volume. Refund eligibility is based strictly on delivery status, as outlined below.
If the purchased Visitor volume is not delivered, the Client may request a refund for the undelivered portion of the Service.
If a Service has been partially delivered, the Client may be eligible for a prorated refund corresponding only to the unused or undelivered portion of the Service.
Once a Campaign has been substantially delivered, refunds are not guaranteed and are reviewed on a case-by-case basis.
TraffLinks may, at its discretion, attempt to pause or adjust a Campaign where feasible; however, refunds are not guaranteed in such circumstances.
Refunds are not issued based on performance outcomes, including but not limited to sales, conversions, rankings, engagement metrics, or other business results.
Campaigns involving illegal, malicious, deceptive, or otherwise prohibited content may be cancelled without refund.
Approved refunds are issued to the original payment method used at checkout and may take 5–10 business days to appear, depending on the Client’s bank or card issuer.
To request a refund, please contact our support team at:
Email: support@trafflinks.com
Refund requests should include relevant order details to allow timely review.
Subscription Cancellation Policy
If a subscription is cancelled, the Client may request a prorated refund for unused traffic credits in the final billing period, subject to delivery status.
